Policies at Keys to the Kingdom
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users can, however, anonymously visit our Site. Personal information will be collected from Users, but only if the user volunteers that information. Users can refuse to supply personally identifiable information so long as it does not prevent them from using the site (ex. placing an order or submitting a contact form).
Non-personal identification information
When Users interact with our Site, we may collect some non-personal information that is personally unidentifiable. This may include information like browser type, computer type, internet provider and other technical information.
Web browser cookies
How we use collected information
Keys to the Kingdom may collect/use Users information for the following:
• Improving Customer Service
Personal information helps us respond to customer service and support.
• Personalizing the user experience
Information may be used to aggregate and understand how our customers/Users use our services on our Site.
• Improving this Site
To continuously improve our website and products from the information received by Users.
• Processing Transactions
Information provided by the Users for the purpose of placing an order will be used only to provide service to said order. None of this information is shared with outside parties except what is required to process that order.
• Administer Promotion, Content, Surveys or other Site features
Only to send Users information that may be of interest to them and which they subscribed to.
• Send Periodic E-Mails/Newsletters
E-Mail addresses provided during processing will only be used to send information/confirmation about the order placed and updated about that order. It can also be used to help with inquiries, requests or other questions. If a User makes the decision to opt in to our email list, they agree to receiving emails about company news, new products or updates. If at any time the User decides to opt out of future emails, they can unsubscribe using the instructions at the bottom of each email or they can contact us using the Contact page to request removal.
How Keys to the Kingdom protects your information
In order to protect our Users information, we adopt modern data collection processing and storage methods to protect from un-authorized access or alterations or disclosures of any personal data that may include usernames, passwords transactions and other personal data sent to the Site. Data sent to our Site happens over a private, secured SSL connection which is a communication channel that is encrypted and uses digital signatures. We are also in compliance wth PCI vulnerability standards to create as secure of an environment as possible for Users.
Children’s online privacy protection act compliance
We never collect/maintain data from persons we know are 18 or under and no part of the site is designed/structured or intended for underage persons.
Acceptance of these terms
Due to the nature of some of our products you must be over 18 years of age to view and/or purchase from Keys to the Kingdom. By purchasing from this site you warrant that you are over 18 years of age.
Prices and Information
Price and availability information is subject to change without notice.Except in relation to the description of products and services available to order from our website, we do not guarantee the entire accuracy of any information provided on the website. Keys to the Kingdom does not accept liability for any of the opinions expressed in, or content of, product reviews, blogs or other comments, or photographs that are shown on this site. The fact that third party opinions and comments are displayed does not mean they are endorsed, favored or recommended by Keys to the Kingdom or any employee.
Returns & Refunds Policy
To give you complete peace of mind when shopping with us, we guarantee to refund any item you are not totally happy with, if returned in accordance with our Returns & Refunds Policy.
Please make sure your delivery address is correct and completed in full before submitting your order.
We are happy to assist you with any queries about your order. Should you wish to return purchased goods for any reason, you need to contact us first by phone or e-mail to confirm your return. Any goods sent back without prior consent from Keys to the Kingdom will be sent back at your cost. Once you have confirmed your return with us, please send the items to our postal address. All returns are the responsibility of the customer until they reach us. We are not be responsible for returns lost in the post.
If you would like to exchange your item(s) for different products in our range, please contact us first, within 14 days of receiving your order.
Returned goods must be new, unused and in their original packaging. Please detail which item(s) you would like to receive as a replacement.
We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur. If you paid with an alternative method, you will need to cover any extra cost before the replacement goods are shipped. If the replacement goods’ cost is lower than your returned goods, you will be refunded the difference, minus the shipping costs.
We will refund the cost of returned goods. Shipping costs are non-refundable. We do not refund the cost of returning the goods, except for returning faulty or damaged goods. Refunds will be made by crediting your card or by a check, depending on the method used for payment. Refunds will be made within 14 days of receipt of your return.
Copyright and Trade Marks
Keys to the Kingdom does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them. The copyright in Keys to the Kingdom and the content of all the software, website and pages relating to the Keys to the Kingdom website is owned by, or licensed to Keys to the Kingdom. It may not be used, copied or altered without our express consent. Copyright extends to the design, look and feel of Keys to the Kingdom, all photographs on it and its marketing materials.
You may use Keys to the Kingdom content for private and non-commercial use only i.e. to view, copy and print portions of Keys to the Kingdom content for the sole purpose of placing orders.
Keys to the Kingdom and our logos are trade names or trade marks of Keys to the Kingdom and may not be used by anyone else without our express permission.
Limitation of Liability
Keys to the Kingdom has tried to make the descriptions (including all pictures) of the products as accurate as possible but you should check the dimensions stated on Keys to the Kingdom or contact us for exact sizes, in case of clothing items. Keys to the Kingdom will carry out its services with reasonable skill and care but does not give any guarantees in respect of other person’s services.
Keys to the Kingdom makes no promise that the use of keyskingdom.com will be uninterrupted or error free. Our website is provided on an ‘as available’ basis. In the event of technical errors we will do our best to repair them as quickly as possible.
Keys to the Kingdom contains links to other websites which are not under our control. These links are provided for you’re use only and we are not responsible for the availability, quality, content or nature of the other sites on the internet that are owned and operated by third parties (“external sites”) to which Keys to the Kingdom links and websites located on or through any external site nor for any transactions involving external sites (including as to ‘cookies’, personal data, confidential information, or purchase of domain names or other services). You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, websites or transactions.
These Terms and Conditions shall not limit any rights you may have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Keys to the Kingdom’s liability for death or personal injury resulting from its negligence nor any fraudulent representation.
Subject as mentioned, to the maximum extent permitted by law, Keys to the Kingdom excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss and Keys to the Kingdom shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
• any incorrect or inaccurate information on Keys to the Kingdom,
• any interruptions to or delays in updating Keys to the Kingdom,
• the infringement by any person of any intellectual property rights of any third party caused by their use of Keys to the Kingdom or any product purchased with us,
• any loss or damage resulting from your use or the inability to use the Keys to the Kingdom website or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control,
• any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong,
• any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing, using or downloading Keys to the Kingdom, or from transmissions via emails or attachments received from Keys to the Kingdom or its licensees and affiliates.
Keys to the Kingdom will not be held responsible for any failure to perform any obligation under these Terms and Conditions if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation internet outages, communications outages, fire, flood, etc. .
Applicable Law and Jurisdiction
The relationship between the user and the provider shall be governed by the applicable laws in force in United States. In case of dispute, the parties may submit their differences to the ordinary courts in accordance with the applicable rules on international jurisdiction.
We dispatch our products on the condition that they will not be used in conflict with applicable local law. The regulation and enforcement in respect of some of the products we sell differ from country to country. We therefore advise you to make inquiries about the regulations to which you are subject. For this reason, Keys to the Kingdom can accept no responsibility for products intercepted or lost in transit, if you place an order for a product to be sent to a country where it is illegal.
If you have any questions about any of our Terms and Conditions, ordering processes or delivery policy please contact us.